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Shipping Policy
We appreciate you for visiting and shopping at Crown By Chanil. The following are the terms and conditions that constitute our Shipping Policy. While placing an order, please make sure to check that the provided information is 100% correct! This includes full name, shipping address, and etc. Please contact us immediately at [email protected] with your full name, order number, providing the updated shipping address in the state of an error, We promise to do our best to fix the mistake to the best of our ability. (There is a 24-hour window for responding to emails). Please remember that it may not be possible to correct shipping address errors before shipping. If we cannot catch your mistake before shipping your package, It will NOT be the responsibility of CrownByChanill LLC to reimburse the buyer under these conditions. Again, please make sure the address you provided is correct before checking out.
Refund Policy
All of our products are handmade. Thus, why it is important for us to warn buyers to please be aware that all sales are final and cannot be returned or exchanged. We ask that you please select your products attentively. Orders are entered into our system the day after your order, and processing begins. If you have received a notification about shipping, then your package has been processed and it is not possible for it to be canceled.
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