Ready to ship in 1-2 weeks
Shipping Policy
Free Standard Shipping Canada Wide! Canada Express Shipping & US Standrad & Express Shipping is included with orders. Processing & Shipping can take 5-10 business days (Excluding Holidays, Weekends) **Delivery times will vary based on location. We currently ship anywhere in Canada free & the United States (for an extra shipping fee.) We do not ship internationally at this time.Should there ever be shipping delays, you will be notified on the estimate arrival date of your product via order tracking system. *Please note that delivery dates provided are reliable estimates based on vendor-partner order processing times and courier transit times and cannot be guaranteed. Delivery time windows are typically weekdays from 9am to 5pm. Evening deliveries and in-home deliveries in Ontario can be arranged by special request contact us for details. YARI is not liable for any damage to property resulting from special delivery requests including but not limited to inside delivery. All YARI Furniture products are carefully and professionally shipped with Loomis Express or Midland Courier right to your door. (Other shipping companies may be used depending on your location) Standard shipping includes free delivery to the front door of your house or condo/apartment building lobby. Out of stock items are usually re-stocked within 3-8 weeks. If you've made a purchase on an item that is on backorder, Please contact us for inquiries on ETAs. Items shipping directly from the vendor / artist and items on backorder will take longer, and this difference is noted on the item page. Shipping For Returns: *Please note that the entire return process of scheduling the pickup, return transit and inspection typically takes 2-3 weeks. In order for us to accept your return, the item must be: Packed (or repackaged) securely in its original packaging Free of any and all damages Unassembled (and was never assembled) You may remove the contents of the item out of the packaging as long as they are not assembled and are placed back into the original packaging for return. Please note that if an item is received damaged, it must be reported prior to assembly and within 3 business days of delivery. *All custom items (Custom Wall Art, Custom Furniture, etc.), open box items, pillows and mattresses, rugs, are non-refundable and are final sale. Order Cancellations & Modifications: Customers may cancel or modify pre-orders and stock orders at least 2 business days prior to shipping. If you wish to cancel or modify an order, please notify us immediately. Once the order has shipped, it cannot be cancelled or modified. However, a return pickup for a full refund or exchange can be arranged after delivery as long as the return criteria mentioned above are met. Order modification can cause delays in shipping as the shipping & processing time will typically start from the modification date (ie. if the estimated delivery is 4-6 business days from the date of your order, this will restart at the date of modification). Modifications include but are not limited to changes in delivery address, contact details, product changes, etc. Courier Deliveries & Tracking: Please track your shipment using the tracking number provided and ensure that someone will be available at your shipping address to receive the delivery. If you miss your delivery, your package(s) will be held at the courier's nearest depot for pickup for 5 business days. If you know you will not be available to receive your shipment ahead of time, you may leave a signed note at your door instructing the delivery driver to leave your package at any secure location on the property (ie. your backyard or with the front desk). Please note that if you leave written and signed permission for the packages to be left on the property, neither YARI nor the courier is responsible for any lost or damaged items. Please call the appropriate courier with any questions or concerns. Damages: We ask that our customers inspect their order prior to use/assembly. In the off-chance that you receive a damaged item, we require notice within 3 days of delivery. Once we're notified, we will replace the affected part(s) or send a complete replacement, if necessary.
Refund Policy
YARI will accept returns or exchanges within 14 days of receiving your order. The customer may return or exchange for an item of equal value/pay difference. You are responsible for the shipping costs of the return/exchange. For a full refund or exchange, ship your item within 14 days from the receipt of the order. Items cannot be returned or exchanged after 14 days of receiving your order. Any returned item must be in its original condition & intact (unless it was damaged during the delivery) Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days (days vary depending on your bank) Please allow us up to 3-5 days to process the refund. Financed Items (PayBright): All items financed by PayBright are final sale. (non-refundable & non-exchangeable.) Including unused/unopened goods. Order Cancellations & Modifications: Customers may cancel or modify pre-orders and stock orders at least 2 business days prior to shipping. If you wish to cancel or modify an order, please notify us immediately. Once the order has shipped, it cannot be cancelled or modified. However, a return pickup for a full refund or exchange can be arranged after delivery as long as the return criteria mentioned above are met. Order modification can cause delays in shipping as the shipping & processing time will typically start from the modification date (ie. if the estimated delivery is 4-6 business days from the date of your order, this will restart at the date of modification). Modifications include but are not limited to changes in delivery address, contact details, product changes, etc. Custom orders are final sale but can be modified or cancelled for a full refund up until 5 business days after the order is placed. After 5 business days, cancellations will not be possible. Modifications to custom item(s) after this time frame may not be possible and can cause delays to the lead time, although delivery and contact details can be modified without causing delay up until 2 business days prior to shipping. We reserve the right to cancel any order at our discretion. If an order is believed to be fraudulent/high risk, it will be cancelled without notice and a full refund will be issued to the cardholder. Damages: We ask that our customers inspect their order prior to use/assembly. In the off-chance that you receive a damaged item, we require notice within 3 days of delivery. Once we're notified, we will replace the affected part(s) or send a complete replacement, if necessary.
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